What is Support Coordination?

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Support Coordination is a service that assists participants in implementing their NDIS plans and achieving their goals. It involves working with a support coordinator, who helps navigate the complexities of the NDIS system, ensuring that participants access the right services and supports to meet their needs. Support coordination is available to participants who have been approved funding for this service in their NDIS plans.

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​NDIS Support Coordination is a valuable service that helps participants navigate the complexities of the NDIS system and achieve their goals. By providing expert guidance, connecting participants with necessary services, and building their capacity for independence, support coordinators play a crucial role in enhancing the lives of individuals with disabilities. Understanding the different levels of support coordination, the roles of support coordinators, and the benefits they offer can help participants make informed decisions and get the most out of their NDIS plans.

 

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Types of Support Coordination

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There are four levels of support coordination under the NDIS:

• Support Connection (Level 1): This level helps participants understand and use their NDIS plan by connecting them with service providers and community-based supports. It is designed for participants who need minimal assistance.

• Support Coordination (Level 2): At this level, participants receive more comprehensive support to implement their plan, manage service delivery, and achieve their NDIS goals. Support coordinators help participants build their capacity to manage their own supports independently.

• Specialist Support Coordination (Level 3): This is the highest level of support coordination, provided to participants with complex needs or high levels of risk. Specialist support coordinators have expertise in managing complex situations and coordinating multiple services.

• Psychosocial Recovery Coaching: This is a specialized support service for people with psychosocial disabilities. The goal of this coaching is to help participants with mental health conditions build their skills, resilience, and confidence, enabling them to manage their disability more effectively and work towards achieving their personal goals.

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Roles of a Support Coordinator

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Support coordinators play several crucial roles in assisting NDIS participants:

• Understanding the NDIS Plan: They help participants understand the details of their NDIS plans, including funding allocations and how to use them effectively.

• Connecting with Service Providers: Support coordinators identify and connect participants with suitable service providers, ensuring they receive the necessary supports and services.

• Building Capacity: They work with participants to develop skills and confidence to manage their own supports independently.

• Problem Solving: Support coordinators assist in resolving any issues or barriers that may arise during the implementation of the NDIS plan.

• Monitoring and Reviewing: They regularly monitor and review the participant's progress towards their goals, making adjustments to the support plan as needed.

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Benefits of Support Coordination

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Support coordination offers numerous benefits to NDIS participants, including:

• Enhanced Understanding: Participants gain a better understanding of their NDIS plans and how to use them effectively.

• Access to Services: Support coordinators facilitate access to a wide range of services and supports, tailored to the participant's individual needs.

• Improved Capacity: Through capacity-building activities, participants become more independent and confident in managing their own supports.

• Better Outcomes: Participants are more likely to achieve their NDIS goals with the guidance and support of a coordinator.

• Reduced Stress: Navigating the NDIS system can be overwhelming; support coordinators help alleviate stress by providing expert guidance and assistance.

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Choosing a Support Coordinator

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Selecting the right support coordinator is essential for maximizing the benefits of NDIS support coordination. Participants should consider the following factors when choosing a support coordinator:

• Experience and Expertise: Look for support coordinators with experience and expertise in working with individuals with similar needs.

• Compatibility: Ensure the support coordinator's approach and values align with the participant's preferences.

• Communication Skills: Effective communication is crucial; choose a support coordinator who communicates clearly and listens to the participant's needs.

• Local Knowledge: Support coordinators with local knowledge can better connect participants with community-based resources and services.

• Recommendations: Seek recommendations from other NDIS participants or professionals who have worked with the support coordinator.

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Are you new to the NDIS?

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We can expertly assist you with reviewing your new NDIS plan, exploring the supports and services you require and assist you to best use your plan by linking you up with the appropriate supports and services you require.

 

We will also assist you to manage your services and supports to ensure that everything is going smoothly, and that you are satisfied and feeling supported with everything throughout your plan. 

 

We will go through your plan with you to help you understand what your plan is, what is in your plan and how to use your plan.

 

We will also assist you with tracking the funding of your plan, to ensure you know exactly what funds have been used, how much funding you have left, what services are engaged and how much funding has been allocated to them. We can also assist you with any plan reviews you may require and will also manage the end of plan review process - including attending the plan review meeting!

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We are passionate about ensuring that a person's needs are at the very heart of their NDIS plan, and that everyone has a fair opportunity to access all the supports that they need to thrive.

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Have you had your NDIS Plan for a while?

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We can assist you to review your NDIS plan, funding, supports and services in place to ensure that they are exactly what you would like and require. We can explore other alternatives for you if you would like to utilise your plan more appropriately to meet your ongoing needs.

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We can help with organising a review of your plan with NDIS if required and will assist with all ongoing plan reviews to help you fine tune your plan to meet your exact needs, and to ensure that your plan continues to meet your needs if things change.

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Are you wanting to change NDIS Support Coordinators?

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If you are not happy with your current Support Coordination service for any reason, you have the right to make the choice and be in control to change providers if you wish to do so. You can do this at anytime during your NDIS plans (you do not need to wait until your plan renews).

 

We have extensive experience assisting participants in reviewing existing plans to ensure that you have the most appropriate services and supports in place for your needs, and that your NDIS funds have been used appropriately and efficiently. We can help manage these supports and services and make changes to the support and services if you would like changes to be made.

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What if you do not have an NDIS Plan with Support Coordination funding?

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We would still love to assist you if you need help with applying for an NDIS Plan. We can also help you in having your NDIS plan be reviewed to have Support Coordination to be included if you need more help managing your Plan. 

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We can also assist with support coordination needs through a fee-for-service arrangement, where we invoice you directly.

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Contact us now to discuss your situation and what assistance we can provide. 

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